Leave of Absence

My role: UX/UI Design, User Testing and Analysis
A cross-functional collaboration to create a one-stop shop for requesting a leave of absence from work, tracking your adminstrative tasks, and preparing for your return.

Project Summary

The Challenge

Learning about or requesting a leave of absence (for illness, pregnancy, or other) required people to visit multiple destinations, with each stage handled by a different business function. People needed to traverse the business without guidance.

The Process

A cross-functional partnership including Human Resources, IT, and our design team worked together at every step. The design team was responsible for bringing alignment on principles, designing the interface, and testing with users.

60% time reduction in managing cases, 70% reduction in pre-LOA inquiries.

People were better informed and got through the process with greater ease, and the business was saved significant time in walking people through the process and handling errors.

Features and Project Highlights

One Stop

Learn about taking leaves, start the request process, and activate your leave in one place.

Leave Calculator

A visual interface for modeling your leave options and learning about them.

Guided Workflow

Keep track of what you need to do to go on leave, and prepare for your return to work.

User Testing and Analysis

I formulated our testing plan, tested with users, and synthesized feedback into actionable items.


Leave Calculator

Landing page

Task Tracker


Key Learning

Cross-functional collaboration works best when everyone is aligned to a clear, common goal.